Finzelia Privacy Policy

Last Updated: August 19, 2026

At Finzelia, we value and respect your privacy. This Privacy Policy explains how we collect, use, store, and protect personal information provided through our website, platform, and services.

1. Information We Collect

Depending on the services you use, Finzelia may collect:

• Full name.
• National identification number or other identification document.
• Phone number.
• Address.
• Email address.
• References provided by the user.
• Loan, payment, balance, and due-date information.
• Transaction and account information.
• Location information when the user authorizes GPS access.
• Technical information such as IP address, browser, device, and access logs.
• Information necessary to maintain account security.

We aim to collect only the information reasonably necessary to provide and improve our services.

2. How We Use Your Information

Finzelia may use your information to:

• Create and manage user accounts.
• Register and manage clients.
• Manage loans, installments, and payments.
• Generate receipts and reports.
• Maintain transaction histories.
• Provide customer support.
• Improve platform security.
• Detect fraud or unauthorized activity.
• Improve our services.
• Comply with applicable laws and legal requirements.

We will not use personal information for purposes incompatible with those described in this Privacy Policy unless permitted or required by applicable law.

3. Financial Information

When you use Finzelia features related to loans or financial management, we may process information including:

• Loan amounts.
• Interest rates.
• Payment amounts.
• Due dates.
• Outstanding balances.
• Payment history.
• Late fees or penalties, when applicable.

This information is used to provide and operate the relevant Finzelia services.

4. Data Security

Finzelia uses reasonable technical and administrative safeguards designed to protect personal information against:

• Unauthorized access.
• Unauthorized disclosure.
• Loss or destruction.
• Unauthorized modification.
• Fraudulent use.

However, no Internet-based system can guarantee absolute security.

5. Sharing of Information

Finzelia does not sell or rent personal information to third parties.

Information may be shared when necessary to provide our services, comply with legal obligations, protect the security of our platform, prevent fraud, or respond to valid legal requests from authorized authorities.

Third-party service providers may process information on our behalf when necessary to operate our services. We expect such providers to use the information only for authorized purposes and to maintain appropriate security measures.

6. Information About Other People

If you provide Finzelia with personal information belonging to another person, such as a client or reference, you are responsible for ensuring that you have the appropriate authorization or legal basis to provide that information.

7. Location and GPS Information

Certain Finzelia features may request access to your device’s location.

Location information will only be collected when the appropriate permission has been granted. It may be used to support features such as associating a location with a client or improving collection and account-management functions.

You may disable location permissions through your device settings where supported.

8. Cookies and Similar Technologies

Our website or platform may use cookies and similar technologies to:

• Maintain user sessions.
• Remember preferences.
• Improve website functionality.
• Analyze platform usage.
• Enhance security.

You may configure your browser to reject certain cookies, although some features may not function properly as a result.

9. Data Retention

Finzelia may retain personal information for as long as reasonably necessary to provide our services, maintain the user relationship, fulfill legitimate business purposes, and comply with applicable legal obligations.

When information is no longer necessary, it may be deleted, anonymized, or securely stored as required by applicable law.

10. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to:

• Request information about how your data is processed.
• Request correction of inaccurate information.
• Request that your information be updated.
• Request deletion of your information when legally permitted.
• Object to certain types of processing where applicable.

Requests should be submitted through Finzelia’s official privacy or support channels.

11. Account Security

Users are responsible for keeping their login credentials confidential and should notify Finzelia if they believe their account has been accessed without authorization.

Finzelia may use authentication systems, access controls, and activity logs to help protect user accounts.

12. Children’s Privacy

Finzelia’s financial and administrative services are not intended for children unless a specific service is legally permitted for minors and the applicable requirements are satisfied.

13. Changes to This Privacy Policy

Finzelia may update this Privacy Policy from time to time to reflect changes in our services, data practices, or applicable legal requirements.

When material changes are made, we may provide notice through available communication channels.

The date of the most recent update will always appear at the beginning of this policy.

14. Contact Us

For questions regarding privacy, personal data, correction, deletion, or other privacy-related matters, please contact us through our official channels.

Finzelia
Email: djrobinpvp@gmail.com
Country: Dominican Republic

If privacy@finzelia.com is not your actual email address, replace it with your official contact email before publishing this policy.

15. Acceptance

By using Finzelia’s services, you acknowledge that you have read and understood this Privacy Policy and the practices described herein, subject to the rights provided by applicable law.

Finzelia — Smart Finance, Secure Future.